Voicemail Outline & Setup
To personalize a mailbox, dial *97 or press the envelope key on your
desk phone.
- If it is your first time accessing the mailbox, the system will walk you through a first-time setup
- Upon accessing the voice mail, the system may prompt to: "Please enter your access code." (if voicemail PIN is enabled, usually 4-digits)
- If there
are unread voice mail messages, the system will begin playing the messages
- To hear your messages, press 1.
After each message is played, the system will say:
- To repeat, press 4
- To delete, press 7
- To call back, press 8
- For help, press 0
"You have 0 messages." (the system will then return to the main menu)
- To change your access code, press 2.
Prompt: "Please enter your new access code. To return to the main menu press star (*)"
If you choose to update/change the access code, the system will say:
"You have entered "XXXX" (new access code).
Press 1 to use this access code.
Press star (*) to return to the main menu without changing the access code"
- To record your name, press 3.
Prompt: "Please start recording your name after the tone. When finished press the pound (#) key."
Once you've recorded your name, the system will say:
"To listen to your recording, press 1.
To use your recording, press 2.
To record again, press 3.
To delete your recording and return to the previous menu, press 4."
- To record a personal welcome message, press 4.
Prompt: "Please start recording your greeting after the tone. When finished press the pound (#) sign."
Once you've recorded your greeting, the system will say:
"To listen to your recording, press 1.
To use your recording, press 2.
To record again, press 3.
To delete your recording and return to the previous menu, press 4."
- To record a message, press 5.
Prompt: "Please record your message, followed by the pound (#) sign."
Once you've recorded your message, the system will say:
"To move the message to another mailbox, press 1.
To copy this message to another mailbox, press 2.
To mark the message as urgent, press 4.
To mark the message as private, press 5."
(These messages can be personal notes, reminders or sent to other users on the system)
- To select your mailbox greeting, press
9.
To select between a personal, name, or built-in system prompt for voicemail, please use this option.